Deniz Ayildiz
Position: Customer Experience Manager, Natural Gas Business Unit, SOCAR
With over a decade of experience in the energy, telco, and banking, Deniz currently leads the Customer Experience Unit at SOCAR Türkiye. In this role, she oversees channel strategy, drives CX-oriented cultural transformation and implements CRM initiatives that align with strategic priorities. She and her team are dedicated to developing a comprehensive transformation roadmap and establishing experience principles in organization. As a passionate advocate for change management, she encourages teams to adopt innovative perspectives in the ever-changing landscape of customer experience.
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